Within Australia FREE for purchases over $200 or $10 flat rate if under.
Items are shipped within 24-48 hours of purchase.
New Zealand FREE for purchases over $400AUD or $35AUD flat rate if under.
USA & Rest of World FREE if purchase over $400AUD or $45AUD flat rate if under.
Your purchases are shipped via local courier within Australia and via DHL internationally.
Flat rate shipping rate of $15 during sale period, Australia wide. Linen is super heavy to courier/post, and people buy lots during sale time! Please allow extra time for packing and shipping during sale period due to volume of orders.
* Please note we are unable to post to PO Boxes. In this instance please contact us via email email@example.com and we can arrange a shipping alternative for you.
We use a combination of Sendle, Australia Post and DHL for deliveries both domestically and internationally, depending on location. Some items are not available for international shipping. You should be aware that import duties, taxes and charges are not included in the item price or shipping charges for international deliveries. Items and packed and shipped within 24-48 hours. Please allow extra delivery time during sale period. Please also check with your local customs office to find out what these additional costs will be. If you have any questions regarding deliveries in Australia or internationally, please contact us at firstname.lastname@example.org
Exchanges or Refunds
For a refund or exchange please post returns back to us within the 14 day timeframe.
If you are sending an item back it will be handy to email us at email@example.com so we are aware and can look out for the parcel.
Please ensure all tags are intact, item is unused and unwashed:
Major Minor – PO BOX 184 Annandale NSW 2038
If you paid a shipping fee of $10 your $10 will not be refunded. If your shipping was for free, we deduct $10 from your return refund amount. This is simply because we have already paid for the items to be couriered/shipped to you and if you wish to receive a refund we expect the customer to then pay for the shipping. Otherwise we run at a loss.
Sale Items – please note all sales are final. We only offer a refund if there is a product fault. If you have ordered something incorrectly during a sale please contact us here: firstname.lastname@example.org and we will try to accommodate any changes if there is stock available. There is a flat rate shipping fee of $15 during sale period as noted above.